About our Service Department
NSL are the certified service centre for Shure, QSC and Williams Sound in New Zealand. This role includes the coordination of repair, servicing and upgrade of products sold in New Zealand by NSL.
- Warranty repairs and maintenance of all imported products sold in New Zealand by NSL.
- Service repairs and maintenance of all imported products sold in New Zealand by NSL.
- Spare parts for imported products sold in New Zealand by NSL.
If you have a service, warranty or spare parts enquiry please contact firstname.lastname@example.org
Email is our recommended method of contact, please include full details relating to your enquiry such as purpose of contact (e.g. fault description or part required), product code, serial number, date and proof of purchase, contact details and for existing jobs please include the RA number.
You should expect a follow up email within three working days.
Alternatively phone 09 913 6212, or you can visit the service department by contacting us to book an appointment.
Visiting the Service Department
If you need to visit our service department please email email@example.com to book an appointment. An appointment is required to ensure we have the right person available to assist you at that time.
Service Department operating hours
Open Weekdays 8:30am – 5:00pm
Closed Weekends, public holidays and the days between Christmas and New Years